Policies

Legal Services

Please note that I do not provide court evaluations or court testimony and this is not a Forensic Psychiatry office. If I am ordered to testify in proceedings, it seriously undermines my therapeutic practitioner-patient relationship, is very disruptive to the office routine, and is unfair to my other patients. Please inform me immediately if you are involved in, or plan to go to court. I accept clients only with the specific agreement that that they will not involve Sarah K Covert Nurse Practitioner in Psychiatry PLLC or Sarah K Covert PMHNP-BC in any legal matters, including but not limited to child custody, workers’ compensation claims, and criminal cases. We do not provide legal opinions, do evaluation or testify for disability or child custody cases. I do not provide any documentation for emotional support animals (ESA).

General Office Policies

Please note that any appointment cancelled less than 48 business hours prior to the scheduled time will incur a late cancellation fee. We appreciate understanding and cooperation in this matter.

Your scheduled appointment is reserved specifically for you to help achieve your goals. When you do not show up, it impacts your ongoing care and will result in a no-show fee. Please note that reminders are sent as a courtesy to assist you in keeping your appointments.

Safety Policy

If you are experiencing an emergency do NOT call this office.

Call 911 or safely present yourself to the nearest emergency room for immediate care.

The psychiatric mobile crisis phone number is 518-549-6500

The national suicide crisis line is 1-800-273-8255 or 988

You may text Matters to 741741

NYS Suicide and crisis resources: http://suicidehotlines.com/newyork.html

The carrying or use of illegal substances, alcohol, firearms, ammunition, knives, mace, or any other weapon as defined by New York and/or Federal Penal Laws is prohibited in this office.

Verbal and physical aggression at any time in the office is prohibited and will result in immediate discharge.